EWM Business Process Consultant - Japan
- Company
- Red Commerce Schweiz GmbH
- Location
- Asia, Japan
- Publication date
- 09.10.2026
- Reference
- 298286
Description
SAP EWM Business Process Consultant
Location: Remote - JapanWorking Hours: Monday-Friday, Japan Standard Time (JST)Start Date: ASAP - ideally OctoberContract Duration: 10 months, with a strong possibility of extensionLanguages: Japanese & EnglishIndustry: Pharmaceutical / Life Sciences
About the Role
We are seeking an experienced SAP Extended Warehouse Management (EWM) Business Process Consultant to support a global pharmaceutical organisation's SAP EWM shared-services function across multiple sites in the US, Europe, and APAC.
The successful candidate will provide business-process expertise, functional SAP support, user consultation, end-user training, issue resolution, and operational process governance for warehouse and supply-chain operations.
Acting as a key bridge between business users and IT, the consultant will help ensure the effective and efficient operation of warehouse processes supported by SAP EWM. This is a business-process-focused role, requiring someone who can work closely with warehouse, supply chain, quality, manufacturing, and IT stakeholders.
The ideal candidate will combine strong SAP EWM functional knowledge with excellent business-process understanding and stakeholder management skills, and will be comfortable operating within a regulated pharmaceutical/life-sciences environment.
Key Responsibilities
Provide functional and business-process support for SAP EWM across global warehouse and supply-chain operations.
Act as a key point of contact between business users, IT teams, and SAP support teams.
Analyse and resolve SAP EWM incidents, process issues, and user queries.
Support the investigation of root causes and identify sustainable process or system improvements.
Translate business requirements into practical SAP EWM solutions and functional specifications.
Support enhancements, change requests, testing, releases, and continuous improvement initiatives.
Provide expert guidance on warehouse processes including:
Inbound receiving and putaway
Outbound delivery, picking, packing, and shipping
Internal warehouse movements and replenishment
Inventory management and stock accuracy
Physical inventory processes
RF/mobile warehouse transactions
Warehouse monitoring and exception handling
Warehouse task and warehouse order processing
Support integration and business processes across SAP EWM, MM, PP, and QM.
Work closely with warehouse, supply chain, manufacturing, quality, and business operations teams to understand process requirements and operational challenges.
Deliver end-user training, process guidance, and user consultation.
Develop and maintain process documentation, work instructions, and training materials where required.
Support testing activities, including test preparation, execution, defect analysis, and business-user acceptance testing.
Identify opportunities for process optimisation, standardisation, and automation.
Contribute to operational governance and ensure SAP-supported processes align with business and regulatory requirements.
Support global teams across US, EU, and APAC sites while working primarily within Japan business hours.
Ensure appropriate consideration of GxP, compliance, validation, and regulated-process requirements within the pharmaceutical/life-sciences environment.
Required Experience & Skills
SAP EWM
7+ years of overall SAP experience, with at least 5+ years of hands-on SAP EWM experience.
Strong functional knowledge of SAP EWM warehouse processes.
Proven experience across:
Inbound and outbound processing
Putaway and picking
Internal warehouse movements
Replenishment
Inventory management
Physical inventory
RF/mobile processes
Warehouse monitoring
Exception handling
Warehouse task/order management
Strong understanding of SAP EWM integration with MM, PP, and QM.
Experience supporting production and/or manufacturing-related warehouse processes is highly desirable.
Experience troubleshooting EWM process and integration issues.
Ability to translate business requirements into SAP functional solutions.
Experience supporting incidents, defects, enhancements, and change requests.
Strong understanding of end-to-end warehouse and supply-chain business processes.
Business Process & Stakeholder Management
Strong business-process orientation with the ability to understand operational requirements beyond SAP configuration.
Proven experience working directly with warehouse and supply-chain users.
Ability to act as a trusted advisor and bridge between business stakeholders and IT.
Strong analytical and problem-solving skills.
Excellent communication and stakeholder-management capabilities.
Comfortable working with geographically distributed/global teams.
Ability to explain complex SAP processes clearly to non-technical business users.
Experience delivering end-user training and supporting user adoption.
Strong documentation and process-mapping skills
If you think you are the right fit for this roe, please apply with your CV.